# Is CallTuv Safe and Legit?

> An honest answer to a fair question - how your payments and data are protected, who is behind the service, and why the low prices are real.

**TL;DR:** Yes. CallTuv is run by a registered company (Configo Ltd.), payments are processed by Stripe (the same processor used by millions of businesses - we never see your card number), credit never expires, and real people answer support.

If you found CallTuv while searching for cheap international calls, a healthy dose of "is this real?" is exactly the right instinct. Here's the honest picture, point by point, so you can judge for yourself.

## A real, identifiable company

CallTuv is operated by **Configo Ltd.**, a registered company in Beer Sheva, Israel, with its identity, address, and legal contacts published on the [legal page](https://calltuv.com/legal) - and its rules written down in public [Terms of Service](https://calltuv.com/terms) and a [Privacy Policy](https://calltuv.com/privacy). More in [Who Is Behind CallTuv?](/help/8730429-who-is-behind-calltuv)

## Your payment is protected

- Card payments run through **Stripe**, one of the world's largest payment processors, used by millions of businesses. Your card details go to Stripe directly - **CallTuv never sees or stores your full card number**.
- Mobile top-ups go through **Apple's App Store or Google Play**, with their own buyer protections.
- Every payment produces an automatic [emailed invoice](/help/2085461-invoices-receipts-and-vat-details), and your full payment history is visible on your Balance page.

## Your money doesn't quietly disappear

Three built-in protections worth knowing:

- **Credit never expires** - whatever you top up stays until you use it. See [Understanding Rates and Per-Minute Billing](/help/6198430-understanding-rates-and-per-minute-billing).
- **There's no subscription** - nothing charges you monthly in the background. The optional [auto top-up](/help/4573082-auto-top-up-never-run-out-of-credit) only activates if you switch it on, and you can switch it off anytime.
- **Prices are shown before you dial** - the exact per-minute rate appears in the dialer before every call, and the live cost during it. Genuine billing mistakes like double-charges are [reviewed and refunded](/help/3894756-refunds).

## Real people answer

Email **help@calltuv.com** or use the [contact form](https://calltuv.com/contact) and a person - not a bot - reads and replies. Try it before topping up if you like; asking a pre-sales question is a perfectly good way to test a company.

## Judge the product before spending much

You don't have to take our word for anything:

- Browsing [rates](https://calltuv.com/en/rates) and creating an account is free.
- The minimum top-up is just **$5** - small enough to try the call quality with little at stake.
- Reviews from other customers are public on Trustpilot if you'd like independent opinions.

And if the low prices themselves are what feels suspicious, that deserves a real explanation rather than a shrug: [Why Is CallTuv So Cheap?](/help/3928746-why-is-calltuv-so-cheap)