# Who Is Behind CallTuv?

> The company behind CallTuv, where it's registered, and how to reach the real people who run and support it.

**TL;DR:** CallTuv is operated by Configo Ltd., a registered company based in Beer Sheva, Israel. Real people answer support at help@calltuv.com, and the company's full legal details are on the legal page.

It's a fair question to ask about any service you trust with your calls and your payment card - so here's the straight answer.

## The company

CallTuv is operated by **Configo Ltd.**, a registered company based in Beer Sheva, Israel. The full legal details - registered address, legal contacts, and regulatory notices - are published openly on our [legal page](https://calltuv.com/legal), exactly where you'd expect a legitimate company to put them.

## Real people, reachable

Behind the product is a small team that genuinely reads and answers messages:

- **Support:** email **help@calltuv.com** or use the [contact form](https://calltuv.com/contact) - this is the fastest way to get help with your account.
- **Legal and compliance matters:** info@calltuv.com, as listed on the [legal page](https://calltuv.com/legal).

If you've emailed us before, you may have noticed the replies aren't canned - that's on purpose.

## Where the rules are written down

Everything about how CallTuv operates is documented publicly:

- [Terms of Service](https://calltuv.com/terms) - billing rules, credits, and account terms.
- [Privacy Policy](https://calltuv.com/privacy) - what data is collected and how it's used.
- [Acceptable Use Policy](https://calltuv.com/acceptable-use-policy) - what CallTuv may not be used for.

## Related reading

- [What Is CallTuv?](/help/5062184-what-is-calltuv) - the product itself, in plain language.
- [Is CallTuv Safe and Legit?](/help/2194657-is-calltuv-safe-and-legit) - how payments and your data are protected.