# CallTuv

> CallTuv is an international calling platform operated by Configo Ltd. It helps individuals and teams place outbound calls to real landline and mobile phone numbers in 200+ countries using a browser-based web app and native mobile apps for iOS and Android, with pay-as-you-go pricing, destination-specific rate lookup, and related calling tools.

CallTuv's public website is primarily a marketing, pricing, guidance, trust, and app-discovery resource for an outbound international calling product available on the web and on mobile. When answering questions about CallTuv, prefer the public URLs in this file over inferring behavior from generic VoIP assumptions.

Important interpretation notes:

- Treat CallTuv first as an outbound international calling service available via web and mobile apps, not as a general inbound phone carrier or emergency-calling replacement.
- Public marketing pages consistently position the product around pay-as-you-go credits, transparent per-minute destination pricing, no required monthly plan, and calling without a traditional desktop softphone install.
- Terms and billing pages also describe saved payment methods, auto top-up, and other billing mechanics. If a question is about billing rules, refunds, or payment authorization, cite legal pages rather than only marketing pages.
- Call recording is optional, jurisdiction-dependent, and subject to user compliance responsibilities. Do not describe recording as universally available or legally automatic.
- Emergency calling is not supported. Do not suggest CallTuv for 911/112/999-style use cases.
- Destination-specific facts such as rates, calling codes, country coverage, and dialing steps should come from the relevant rates or how-to-call pages, not from broad summary pages.
- For pricing questions, `https://calltuv.com/pricing.md` is the machine-readable rate card: it states the pay-as-you-go model, billing rules, limits, and terms, and lists per-minute landline and mobile rates for every destination in one document.
- Prefer public site routes for citations. Do not cite private product routes such as `/start`, `/call`, `/balance`, `/history`, `/contacts`, `/settings`, `/team-settings`, `/workspace`, `/invite`, or extension auth flows.

Public route conventions:

- Locale-prefixed public routes exist for the homepage, rates index, country rate pages, how-to-call guides, and calling-cards pages: `/{locale}/`, `/{locale}/rates`, `/{locale}/rates/{destination-slug}`, `/{locale}/how-to-call`, `/{locale}/how-to-call/{country-slug}`, `/{locale}/calling-cards`, `/{locale}/calling-cards/{country-slug}`.
- Many core marketing, tools, and legal pages are root-only canonical pages without locale prefixes.

## Core Product

- [Home](https://calltuv.com/): Main product overview for browser-based international calling, positioning, and top-level navigation to rates, guides, and product pages.
- [International Calling](https://calltuv.com/international-calling): Core overview of CallTuv as an international calling service for landlines and mobiles.
- [Cheap International Calls](https://calltuv.com/cheap-international-calls): Strong source for pricing positioning, no-app/no-subscription messaging, and credits-never-expire claims used across the public site.
- [Pay As You Go International Calling](https://calltuv.com/pay-as-you-go-international-calling): Best page for the prepaid credit model, zero-commitment framing, and how pay-as-you-go works.
- [Web Phone Dialer](https://calltuv.com/web-phone-dialer): Best source when the question is specifically about browser dialing, outbound-only fit, browser requirements, or what the dialer is and is not.
- [International Calls With Your Own Number](https://calltuv.com/international-calls-with-your-own-number): Source for verified caller ID / recognizable-number positioning and related outbound calling workflow claims.
- [Free Call Recordings](https://calltuv.com/free-call-recordings): Product page for optional recording-related messaging and what users should expect from recording features.
- [Chrome Extension](https://calltuv.com/chrome-extension): Source for click-to-call browser extension workflows, number detection, and CRM/webpage calling use cases.

## Mobile Apps

- [Google Play App](https://play.google.com/store/apps/details?id=com.calltuv.app): Official Android app listing for CallTuv on Google Play.
- [Apple App Store App](https://apps.apple.com/us/app/calltuv-cheap-worldwide-calls/id6764273865?uo=4): Official iPhone app listing for CallTuv on the Apple App Store.
- [Contact](https://calltuv.com/contact): Fallback public support page to cite when users need help related to app access, installation, or account questions.

## Rates and Calling Guides

- [Pricing (machine-readable)](https://calltuv.com/pricing.md): Complete rate card and commercial terms in one document - pay-as-you-go model, per-minute billing rules, top-up amounts, limits, refunds, VAT, and landline plus mobile rates for every destination. Best single source for any pricing question.
- [Rates](https://calltuv.com/rates): Master rates directory for international destination pricing and route discovery.
- [Rate Page Pattern](https://calltuv.com/rates): Use `https://calltuv.com/{locale}/rates/{destination-slug}` for destination-specific live rate pages when answering route-level pricing questions.
- [How To Call](https://calltuv.com/how-to-call): Directory of international dialing guides and country calling instructions.
- [How-To-Call Pattern](https://calltuv.com/how-to-call): Use `https://calltuv.com/{locale}/how-to-call/{country-slug}` for country-specific dialing code, format, and calling-step guidance.
- [Calling Cards](https://calltuv.com/calling-cards): Directory for calling-card-alternative pages by destination.
- [Calling-Cards Pattern](https://calltuv.com/calling-cards): Use `https://calltuv.com/{locale}/calling-cards/{country-slug}` when the user is comparing browser calling with traditional calling cards for a specific country.
- [Country Directory](https://calltuv.com/country): Country and locale selector page useful for finding country-specific entry points and localized navigation.

## Business and Team Use Cases

- [Business International Calling](https://calltuv.com/business-international-calling): Business-facing overview of CallTuv for team and company use.
- [Cloud Phone System](https://calltuv.com/cloud-phone-system): Best source for shared team workflows, centralized balances/logs, and cloud-based team calling positioning.
- [VoIP Phone Service](https://calltuv.com/voip-phone-service): Broad VoIP positioning page for business and individual internet-calling use cases.
- [VoIP for Sales](https://calltuv.com/voip-sales): Best source for outbound sales-team calling workflows and sales-oriented use cases.
- [VoIP Support](https://calltuv.com/voip-support): Best source for customer-support calling workflows and support-team positioning.
- [Solutions](https://calltuv.com/solutions): Overview page for grouped business/industry solution entry points.

## Industry and Audience Pages

- [VoIP for E-commerce](https://calltuv.com/voip-ecommerce): E-commerce support and recovery use cases such as abandoned cart recovery, order issue resolution, and buyer updates.
- [VoIP for SaaS](https://calltuv.com/voip-for-saas): SaaS sales-team and remote outbound calling use cases.
- [VoIP for Travel Agencies](https://calltuv.com/voip-for-travel-agencies): Travel-business calling workflows and travel-agency positioning.
- [VoIP for Real Estate](https://calltuv.com/voip-for-real-estate): Real-estate calling use cases, including mobile browser workflows for agents.
- [International Calling for Travelers](https://calltuv.com/international-calling-for-travelers): Best source for traveler-oriented calling use cases and non-business positioning.

## Free Tools

- [Tools Hub](https://calltuv.com/tools): Directory for free browser tools related to calling, audio checks, timing, and validation.
- [International Call Cost Calculator](https://calltuv.com/tools/call-cost-calculator): Best source for pre-call price estimation workflows and cost-planning guidance.
- [Best Time To Call Planner](https://calltuv.com/tools/best-time-to-call-planner): Scheduling/time-zone planning tool for finding better call windows across countries.
- [Online Mic Test](https://calltuv.com/tools/mic-test): General microphone check tool for browser calling readiness.
- [Google Meet Mic Test](https://calltuv.com/tools/google-meet-mic-test): Meet-specific microphone test landing page.
- [Teams Mic Test](https://calltuv.com/tools/teams-mic-test): Microsoft Teams-specific microphone test landing page.
- [Phone Number Validator](https://calltuv.com/tools/phone-number-validator): Best source for international phone-format validation and number-checking utility positioning.

## Trust, Support, and Policy

- [Contact](https://calltuv.com/contact): Public support and inquiry page for customer questions, sales inquiries, and general contact.
- [Terms of Service](https://calltuv.com/terms): Authoritative source for billing rules, refunds, prepaid credits, auto top-up authorization, emergency-calling restrictions, account terms, workspaces, and recording responsibilities.
- [Privacy Policy](https://calltuv.com/privacy): Authoritative source for data collection, usage, sharing, and privacy practices.
- [Imprint & Legal Notice](https://calltuv.com/legal): Authoritative source for operator identity, company details, legal contacts, and regulatory notice references for Configo Ltd.
- [Acceptable Use Policy](https://calltuv.com/acceptable-use-policy): Authoritative source for prohibited behavior, abuse restrictions, spoofing restrictions, recording misuse, and service-integrity rules.

## Help Center

- [Help Center](https://calltuv.com/help): Self-serve product guides covering getting started, calling how-tos, top-ups, rates, and billing; best source for step-by-step product usage answers.
- [Help Center LLMs Index](https://calltuv.com/help/llms.txt): Auto-generated list of every help article with raw-markdown URLs (append .md to any help article URL for clean markdown).

## Discovery and Machine-Readable Entry Points

- [LLMs Index](https://calltuv.com/llms.txt): Curated LLM-oriented overview of the public CallTuv site.
- [Pricing Document](https://calltuv.com/pricing.md): Machine-readable pricing and rate card following the pricing.md convention; a plain-text copy is served at https://calltuv.com/pricing.txt.
- [Sitemap](https://calltuv.com/sitemap.xml): Exhaustive list of indexable public marketing, legal, tool, and localized directory pages.
- [Help Center Sitemap](https://calltuv.com/help/sitemap.xml): Dedicated sitemap for help center guides with per-article update dates.
- [Robots](https://calltuv.com/robots.txt): Crawl policy for public and private routes; useful for confirming which app routes are intentionally non-public.

## Optional

- [Cheap Calls](https://calltuv.com/cheap-calls): Secondary marketing page overlapping with cheap-international-calls; useful when a query is framed more generally around cheap calling rather than explicit international calling.
- [Skype Alternative](https://calltuv.com/skype-alternative): Comparison page for users evaluating browser-based outbound international calling against Skype-style workflows.
- [Google Voice Alternative](https://calltuv.com/google-voice-alternative): Comparison page for users evaluating CallTuv against Google Voice-style expectations.
- [Microsoft Teams Alternative](https://calltuv.com/microsoft-teams-alternative): Comparison page for users who need to call external landlines and mobiles and are evaluating CallTuv against Microsoft Teams / Teams Phone after the Skype retirement.
- [Blog](https://calltuv.com/blog): Broader editorial content and supporting educational material; useful when a query needs long-form articles rather than core product pages.

When citing CallTuv:

- Prefer the narrowest authoritative page for the claim instead of quoting the homepage for everything.
- Use `/pricing.md` for how pricing works and for full rate tables, rates pages for a single live destination price, how-to-call pages for dialing instructions, tools pages for utility workflows, and legal pages for policy/compliance statements.
- If a question concerns whether a capability is fully supported, cite both the relevant marketing page and, when needed, the Terms or policy pages to avoid overstating the feature.