The Cloud Phone System for
World-Class Support
Equip your support agents with a powerful, browser-based phone system. Resolve tickets faster with crystal-clear calls, shared team balances, and instant global connectivity.
Someone called United States
1 minute ago
How it works
Just 3 simple steps to start calling worldwide
Making low-cost international calls is easier than ever. Get set up in under 2 minutes, start saving on every call, invite teammates, manage contacts, and check call history - all in one place.
Step 01
Sign up
Create your account and team in seconds using email or your Google account.
Step 02
Add credits
Buy credits and pay only for the minutes you actually use. Your credits never expire.
Enter an amount to add now
Step 03
Dial any number
Enter any phone number - landline or mobile, and hit the call button to connect in seconds.
01:24
London · United Kingdom
Built for Modern Support Teams
Everything your agents need to deliver exceptional customer service over the phone.
Browser-Based Agent Desk
No desk phones or complex software. Agents can log in and start taking calls from any computer using Chrome, Firefox, or Safari.
Team Management
Create a team workspace, invite agents, and assign roles. Scale your support team up or down instantly as ticket volume changes.
Shared Balance
Centralized billing removes friction. Load credits once, and your entire team draws from the same pool. Set spending limits for control.
Activity Logs
Track every call your agents make. View duration, cost, and timestamps to audit performance and identify training opportunities.
Global Reach
Support customers anywhere in the world. Reach landlines and mobiles in over 200 countries with crystal-clear call quality.
Crystal Clear Audio
Don't let bad connections frustrate your customers. We use premium routes to ensure HD voice quality for professional support calls.
Built for High‑Trust Support Moments
Use structured calls when speed and clarity matter most. CallTuv keeps support teams aligned, responsive, and easy to audit.
Playbook 01
Urgent Ticket Callback
High-priority ticket or SLA breach.
Confirm issue details, acknowledge impact, and agree on next steps.
Outcome
De‑escalate quickly and protect CSAT.
Playbook 02
Issue Resolution Follow‑Up
Fix deployed or waiting on customer confirmation.
Validate the fix, capture feedback, and document final status.
Outcome
Close the loop and reduce repeat tickets.
Playbook 03
Account Verification
Refunds, plan changes, or sensitive account updates.
Verify identity, confirm request details, and log approvals.
Outcome
Lower risk while keeping the experience smooth.
Playbook 04
International Customer Update
Global customer needs a real‑time status call.
Align on time zone, clarify policy, and set the next touchpoint.
Outcome
Deliver a premium experience across borders.
Lower handle time
Resolve complex issues in a single call and reduce back‑and‑forth.
Consistent quality
Standardize call flows so every agent delivers the same level of support.
Stronger retention
Turn support calls into trust‑building moments that keep customers loyal.
Built for teams
Run every call operation together
CallTuv keeps managers, agents, and finance aligned. Manage members, share balances, and keep every conversation visible without hopping between tools.
“CallTuv has streamlined our entire sales workflow. Shared contacts and unified call logs make it easy for my team to stay aligned. It’s boosted our efficiency overnight.”
Team members
Add your teammates, share contacts, and track their call activity in real time.
| # | Member | Role | Status | Action |
|---|---|---|---|---|
| 01 | Méschac Irung[email protected] | Admin | Active | |
| 02 | Bernard Ng[email protected] | Member | Invited | |
| 03 | Glodie Lukose[email protected] | Member | Pending approval | |
| 04 | Théo Balick[email protected] | Member | Paused |
Share contacts across your team
Keep everyone aligned with a shared contact book your team can access and update together.
Team notes
“Needs pricing for EU routes. Share latest deck.”
Share balances safely
Pool credits at the team level, set top-up rules, and give every team access without exposing payment details.
Team balance
$468.20
Why Support Teams Switch to CallTuv
No complex per-seat licensing fees
Scale agents up or down instantly
No hardware maintenance costs
Transparent pay-per-minute pricing
Frequently Asked Questions
Common questions about using CallTuv for customer support.