Entering Phone Numbers and Choosing Countries
A patient guide to dialing international numbers correctly - picking the country, typing the number, and understanding the messages CallTuv shows.
Updated
View as MarkdownInternational numbers can look intimidating - country codes, plus signs, leading zeros. The good news: CallTuv handles almost all of it for you, and checks the number as you type so mistakes are caught before the call, not after. Here's how it works, gently.
Step 1: Choose the country
In the dialer, tap the country selector (it shows a flag). A list opens - start typing the country's name, "United Kingdom" for example, and tap it when it appears. Two things happen automatically:
- The country code (the +44 part for the UK) is filled in for you - nothing to remember.
- The price per minute for that country appears immediately, so you know the cost before dialing.
Step 2: Type the number
Type the local number only - the number as someone inside that country would write it, without the country code. An example makes it clear:
To call the London number 020 7946 0000: select United Kingdom, then type 2079460000. That's it - CallTuv handles the leading zero and the +44 for you.
Already have the full international number written down, starting with a plus - like +14155552671? Even easier: paste or type it as-is, and CallTuv recognizes the country by itself, no selecting needed.
Toll-free numbers, such as 1-800
Toll-free numbers are typed exactly like any other number: select the country, then type the number without its leading 1 (or leading 0 in countries that use one). They connect normally through CallTuv even though ordinary phone lines abroad usually can't reach them - but they are not free here, so check the price the dialer shows. Full details in Can I Call 1-800 Numbers from Outside the US?.
Landline or mobile?
As you finish typing, CallTuv tells you whether the number is a landline or a mobile - and shows the matching price, since some countries charge differently for each. Just useful information; nothing you need to do.
If CallTuv shows a message about the number
These messages are CallTuv protecting you from a wasted call - here's what each means:
- "Phone number is too short" / "incorrect length for this country" - the number doesn't have the right amount of digits for the selected country. Count the digits, and double-check the right country is selected.
- "Please select a valid country or use international format" - CallTuv doesn't know which country you mean. Either pick one from the list, or start the number with + and the country code.
- "The number you are trying to dial is invalid" - the number can't be called as written. The safest fix: confirm the number with the person you're calling. You can also double-check any number's format with our free phone number validator.
If the number looks right but the call still won't go through, something else is up - the friendly checklist in Why Your Call Won't Connect will sort it out.
Save yourself the typing next time
Once a number works, save it: press Save contact and give it a name. From then on it's one tap - see Managing Your Contacts.
Frequently asked questions
- Do I need to type the country code?
- No - pick the destination country in the dialer and CallTuv adds the country code for you. You can also paste a full international number starting with + and CallTuv will recognize it.
- Why does CallTuv say "Phone number is too short" or that the number is invalid?
- The number doesn't match the selected country's format - usually a digit too many or too few, or the wrong country is selected. Check both and try again.
- Do I need to dial an exit code first, like 00 or 011?
- There is no exit code to dial on CallTuv. Your call travels over the internet instead of through your local phone network, so the 00 or 011 you would normally dial to call abroad isn't needed anywhere. Just pick the destination country in the dialer and type the local number, or type the whole number starting with + and the country code. And if you type a number beginning with 00 out of habit, don't worry - CallTuv understands what you mean and reads it as a +, so the call still connects.
