Managing Your Contacts

International phone numbers are long, and typing them again and again invites mistakes. Contacts solve that: save a person once, and from then on calling them is a single tap on their name. Your CallTuv contacts also have one special ability - each one can be kept private to you, or shared with your whole team.

Saving a contact

There are two easy ways:

Right from the dialer. After you've typed a number - or even during or right after a call - press Save contact, give the person a name, and confirm. The number is stored exactly as dialed, so it will always connect correctly.

From the Contacts page. Open Contacts (in the website menu, or the Contacts tab in the app), choose to add a new contact, and type the name and phone number. Remember to include the country - the safest is international format, starting with + and the country code, like +44 20 7946 0000.

Using your phone's own contacts (mobile app)

On the mobile app, you can also see the contacts already saved on your phone - so you don't have to retype anyone. The first time, the app shows a small Show contacts card asking for permission:

1. On the Contacts tab, find the Show contacts card and tap Open.
2. Your phone shows its standard permission question - allow contact access for CallTuv.
3. Your phone's contacts now appear in the list, ready to call with a tap.

A privacy promise worth spelling out: your phone's contacts stay local on your device and are never uploaded - CallTuv has no access to them on our side. They're simply read on the device so you can dial them easily. That also means they appear only on that phone: only contacts you create inside CallTuv (in the app or the web dialer) sync across your devices and can be shared with your team.

Prefer not to grant access? That's completely fine - dismiss the card and everything else works normally. If you change your mind after denying, the card's button takes you to your phone's Settings to switch the permission on.

Calling someone you've saved

1. Open Contacts.
2. Find the person - either scroll, or type part of their name (or number) into the search box at the top.
3. Tap the call button next to their name. The dialer opens with their number already filled in - just press call.

You can also reach your contacts directly from inside the dialer's search, without visiting the Contacts page first.

Private or shared with your team - your choice

Every contact has a visibility setting, and it's entirely up to you:

• Private - only you can see this contact. This is how new contacts start.
• Shared - everyone in your team can see it and call it.

To change it, open the contact and tap the visibility note - it reads "Currently private to you. Click to share with your team," and once shared, the reverse. You can flip it back and forth any time.

When is sharing useful? A family team might share Grandma's number so everyone has it; a small business might share its customer list so any colleague can return a call. Personal numbers you'd rather keep to yourself - just leave them private.

Changing or removing a contact

Open the contact to rename it, correct the number, or delete it entirely. Deleting a contact is safe - it doesn't touch your call history; past calls keep showing the number they were made to.

Two comforting details

• Contacts you create in CallTuv live in your account, not on one device - save someone on your phone and they're on your computer too, automatically. (Your phone's own contacts are the exception: they stay local to that phone, as explained above.) See Use CallTuv on Any Device.
• Numbers are stored in full international format behind the scenes, so a saved contact dials correctly no matter where in the world you are when you call.