Minimum Balance to Start a Call

Before connecting a call, CallTuv checks that your balance covers at least 3 minutes at the destination's per-minute rate. If it doesn't, you'll see a prompt like "You need at least $0.30 (3 minutes calling time) to make this call."

What it means

The threshold scales with the destination. If the rate to your destination is $0.05/min, you need $0.15 available; at $0.50/min you need $1.50. This is only a gate for starting the call - billing itself stays per minute used, as explained in Understanding Rates and Per-Minute Billing.

What to do

• You're the team owner: top up - the Add credit button next to the prompt takes you straight to payment. On your very first top-up it opens a quick panel right in the dialer, so your number stays typed in and you can call as soon as the credit lands; after that it opens the Balance page, where your saved card makes it one click. Full instructions: How to Top Up Your Balance.
• You're a team member: only owners can add credit, so you'll be asked to contact your team owner. See Inviting and Managing Team Members for how roles work.

Avoid hitting the minimum

Two easy ways to never see this prompt:

• Enable auto top-up - CallTuv adds credit automatically whenever your balance drops below $5.
• Keep an eye on the balance shown in the dashboard and app; it updates in real time as your team calls.

Remember that if your balance runs out during a call, the call ends when the next minute can't be covered - auto top-up prevents that too.