Inviting and Managing Team Members
How to invite family, friends, or colleagues to share your calling balance, what each person is allowed to do, and how to remove someone later.
Updated
View as MarkdownA team's power is sharing one balance across several people - family, colleagues, or friends. You top up once, and everyone you've invited can call using that credit. As the owner, you decide who joins, and inviting someone takes under a minute.
Inviting someone, step by step
- Open the team screen: on the website, click Team Settings in the menu; in the app, open the Team tab and go to members.
- Find the invite box, type the person's email address into it, and press Send invite. Double-check the spelling - the invitation travels to exactly the address you type.
- One requirement to know: your team needs some calling credit before invites can be sent. If your balance is empty, top up first, then invite.
- The person receives an email invitation with a link. When they open it and sign in (creating their free account if they don't have one), they become a member of your team.
From that moment they can start calling on the shared balance right away - nothing else to set up.
While an invitation hasn't been accepted yet, it appears in your list as pending. Changed your mind or typed the wrong address? Press revoke next to it and the invitation stops working.
Who can do what
Every team has one owner (the person who created it) and any number of members. Here's the difference at a glance:
| What | Owner | Member |
|---|---|---|
| Make calls, manage contacts, view history | Yes | Yes |
| Add credit / auto top-up | Yes | No |
| Invite or remove members, rename the team | Yes | No |
| Send gift credits | Yes | No |
In short: members use the service, the owner manages the money and the people - the complete permission-by-permission breakdown is in Team Roles: What Owners and Members Can Do. If a member runs into a "please top up" message, the app gently points them to you - see Minimum Balance to Start a Call.
Removing a member
- Open the members list (same place as inviting).
- Find the person and choose remove.
Their access ends immediately - they can no longer call on your balance or see your team's history. Nothing bad happens to them otherwise: their own CallTuv account keeps existing with its own personal team; they're simply no longer part of yours.
Keeping an eye on usage
Every member's calls appear in the shared call history with their name attached, so you always know how the credit is being used. For a summary view of who's calling how much, see Team Activity and Call Stats.
Frequently asked questions
- Why can't I send an invite?
- Inviting requires calling credit on the team balance - top up first, then invite. Also make sure the email address is typed correctly and hasn't already been invited.
- Can a member top up or invite others?
- Those actions are reserved for the team owner - members can call, manage contacts, and view history, while billing and membership stay in the owner's hands.
