Using Promo Codes
Received a CallTuv promo code from a campaign or email? Here's how to apply it at checkout and how discounted credit works.
Updated
View as MarkdownIf we've sent you a promo code - in an email, a campaign, or a special offer - you can apply it when topping up on the web.
Applying a code
- Open Balance in the web dashboard and choose your top-up amount.
- Enter the code in the Enter promo code field. Pick a valid top-up amount first - codes apply to a specific purchase.
- The discount is reflected at checkout before you pay. Complete the payment as usual.
You'll get the full top-up value as calling credit even though you paid the discounted price, and your invoice reflects what you actually paid.
Where codes don't work
- Mobile in-app purchases - codes apply to web checkout only, since app-store purchases are priced by Apple/Google.
- Expired or already-used codes - if a code doesn't validate, it may have expired or been redeemed; the checkout will tell you.
Removing a code
Changed your mind or mistyped? Use Remove promo code next to the field and enter a different one before paying.
Looking to give credit to someone else instead of a discount for yourself? That's Gift Credits.
Frequently asked questions
- Where do I get a promo code?
- Promo codes come from CallTuv campaigns - emails, special offers, or partnerships. There isn't a public list; if you have one, it came from us.
- Do I get the full credit on a discounted top-up?
- Yes. With a promotional discount you receive the full top-up amount as calling credit while paying the discounted price - for example, a "pay $7, get $10" promo puts the full $10 on your balance.
