Your Call History

Every call made by you - or anyone on your team - is kept in one tidy list. You can always look back and see who called whom, when, for how long, and what it cost. Nothing gets lost.

Where to find it

• On the website: click History in the menu.
• In the app: tap the Recents tab at the bottom.

The list shows the newest calls first. Reach the bottom? Press Load more calls to see further back.

What each entry tells you

Every call in the list shows:

• Who made it - the team member's name (helpful when several people share the balance).
• Who was called - the contact's name, or the number if it isn't saved.
• When, and for how long.
• What it cost - matching the per-minute pricing explained in Understanding Rates and Per-Minute Billing.
• A play button, if the call was recorded - see Recording Calls.

Finding one particular call

Looking for that call from two weeks ago? Two tools help:

• Search - type a name, a phone number, or a caller into the search box at the top, and the list narrows as you type.
• Filter by caller - show only one team member's calls. Owners find this handy for understanding usage - more in Team Activity and Call Stats.

Press Clear filters to see everything again.

Useful things you can do from a history entry

• Call the person again - tap the entry and the dialer opens with the number ready.
• Save an unsaved number - if a number is worth keeping, use Save contact right from the entry. See Managing Your Contacts.
• Listen to a recording - recorded calls play right there in the list.

Can I delete a call from the history?

Unfortunately not - there's no way to remove a single call from the list, and no way to clear the whole history. Every call stays there for good.

The reason is that the history isn't only a list of calls: it's also the record of what each call cost and who spent the credit from the shared team balance. If one person could quietly remove an entry, the rest of the team would have no way to see where their money went.

If the list simply feels long or cluttered, the Search box and the caller filter above will narrow it to just the calls you want to look at.

The only thing that removes your call history is closing your account altogether. That's permanent - it also removes your teams and any credit left on your balance, and it can't be undone. In the mobile app, tap Settings, then Delete Account, and confirm with Permanently Delete. On the website, email us at help@calltuv.com from your account's email address and we'll do it for you. It's all explained in Managing Your Account.

Who sees this history?

History belongs to the team: everyone on the team sees the team's calls, each labeled with who made it. Your other teams keep their own separate histories - switch teams and the list switches too (Creating and Switching Teams).