Making Calls

Can I Receive Calls or Text Messages (SMS)?

CallTuv is outbound-only - it can't receive incoming calls or send/receive SMS, including bank verification (OTP) codes. Here's what that means.

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CallTuv is designed as an outbound calling service - everything is built around making your calls cheap and simple. That focus means a few things aren't part of the product, and we'd rather you know exactly where the lines are than find out at an inconvenient moment.

No incoming calls

Nobody can call you through CallTuv. Even when your calls display a Shared Number, calling that number back won't reach you - it belongs to a shared outbound pool. And if you've verified your own number as caller ID, recipients who call it back reach your regular phone line - which is often exactly what you want.

No SMS - in either direction

CallTuv doesn't send or receive text messages. That includes bank verification and one-time security codes (OTP) - services that text a code can't deliver it to CallTuv, because there's no inbound number to receive it. For inbound texts you need your mobile carrier or a dedicated inbound-SMS provider.

Your own number is unaffected

Using CallTuv changes nothing about your existing phone number: it stays active, reachable, and completely independent. CallTuv simply gives you a cheaper way to place outbound international calls alongside it - see How to Make a Call with CallTuv.

Frequently asked questions

Can I get bank or security codes (OTP) through CallTuv?
Unfortunately not - CallTuv doesn't send or receive SMS at all, so one-time codes from banks or other services can't be delivered to it. For those you'll need your mobile carrier or a dedicated inbound-SMS provider.
Does using CallTuv affect my normal phone number?
Not at all. Your regular number keeps working exactly as before - people reach you on it as usual. CallTuv only handles the outbound calls you place through it.

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