Team Activity and Call Stats
See how much your team is calling - activity statistics, per-member filtering, and spend visibility for owners.
Updated
View as MarkdownWondering where the balance is going? CallTuv gives you a live view of your team's calling activity.
Activity statistics
Both the website and the app show how actively your team is calling - they just live in slightly different places.
- On the website: click Team in the menu, then the Statistics tab (owners only). It shows total calls, total duration, billed minutes and total cost, a monthly breakdown, how calls ended, and tables by destination and by team member. You can pick a date range and filter to All Members or a single member.
- In the app: open the team members screen and tap Analytics. The screen that opens is titled Activity Statistics and shows call volume over time. Anyone on the team can open it, and owners additionally get a filter to view All Members or a single member.
Either way, it's the quickest read on how actively the team is calling.
Call history as a usage log
The call history is the detailed record: every call with who made it, the destination, duration, and cost. Use the member filter to isolate one person's calls, or search by name and number. Since durations round up per minute, history is also the ground truth for how spend maps to talk time - see Understanding Rates and Per-Minute Billing.
Balance and payment history
On the Balance page, owners see the current shared balance (updating in real time as members call). The list of past top-ups with their invoices is on the Team page, under the Invoices tab. In the mobile app, past top-ups are listed under Balance → Top-up History.
Tips for owners
- Check stats before deciding a top-up amount - or just enable auto top-up and stop thinking about it.
- If one member's usage looks off, the member filter in history gives you the full picture before you have the conversation.
- Removing a member stops their access instantly - see Inviting and Managing Team Members.
Frequently asked questions
- Where do I see how much my team is calling?
- On the website, click Team in the menu and open the Statistics tab (owners only), which covers call activity, destinations and team performance. In the mobile app, open the team members screen and tap Analytics, which opens a screen titled Activity Statistics showing call volume over time.
- Can I see the statistics for one team member on their own?
- Yes, if you are the team owner. The Activity Statistics screen in the app has a filter for All Members or a single member, and that filter is shown to owners only. The call history also has a member filter, which gives the detailed call-by-call view.
- Can members see the team statistics, or only owners?
- In the mobile app anyone on the team can open Activity Statistics, though only owners get the per-member filter. On the website the Statistics tab sits on the Team page, beside Members and Invoices, and is shown to owners only.
- Where do I see what the team has spent and the past payments?
- On the website, the Balance page shows the current shared balance, updating in real time as members call, and owners find the list of past top-ups and their invoices on the Team page, under the Invoices tab. In the mobile app, past top-ups are listed under the Balance tab, then Top-up History.
